YES. WE STRIVE FOR SUSTAINABILITY. OUR DIRECT SOURCING RELATIONSHIP ALLOWS US TO CAREFULLY SELECT OUR SUPPLIERS, VERIFYING THAT OUR MANUFACTURERS USE CONFLICT-FREE MATERIALS AND ETHICALLY SOURCED NATURAL DIAMONDS AND GEMSTONES.

J’AIME NY OFFERS FREE FULLY INSURED DOMESTIC GROUND SHIPPING ON ALL ORDERS, WITH OPTIONS FOR EXPRESS AND EXPEDITED SHIPPING.
PLEASE NOTE THAT ALL OF OUR PIECES ARE MANUFACTURED IN NEW YORK AND ARE CUSTOM MADE TO ORDER TAKING APPROXIMATELY 5-7 BUSINESS DAYS TO PRODUCE. IN THE INSTANCE YOU NEED YOUR ORDER EXPEDITED AND / OR SHIPPED BY A SPECIFIC DATE, PLEASE SEND US AN EMAIL AND WE WILL BE HAPPY TO ACCOMMODATE YOUR NEEDS TO THE BEST OF OUR ABILITIES.

WE WANT YOU TO BE 100% SATISFIED WITH YOUR J’AIME NY JEWELRY!

IF FOR ANY REASON YOU ARE NOT COMPLETELY IN LOVE WITH YOUR PURCHASE, WE WILL ASSIST YOU WITH FACILITATING A PROMPT REFUND OR EXCHANGE. RETURNS & EXCHANGES FOR UNWORN GOODS IN THEIR ORIGINAL CONDITION ARE ACCEPTED WITHIN 7 DAYS OF RECEIVING THE ITEM; ANY ITEMS RETURNED AFTER THE 7 DAY PERIOD WILL BE ACCEPTED FOR EXCHANGE OR STORE CREDIT ONLY. ANY PERSONALIZED PIECES OR CUSTOMIZED ITEMS ARE FINAL SALE.

WE WANT YOU TO BE 100% SATISFIED WITH YOUR J’AIME NEW YORK JEWELRY.

WE KNOW THAT FALLING IN LOVE WITH A PIECE OF JEWELRY AND WEARING IT EVERY DAY CAN RESULT IN IT BECOMING DAMAGED OR BROKEN. AT J’AIME NY, EVERY PURCHASE YOU MAKE COMES WITH A PROMISE TO REPAIR AND MAINTAIN YOUR PIECE AS AN HEIRLOOM FOR GENERATIONS TO COME.

J'AIME NY OFFERS A LIFETIME WARRANTY OF CARE. WE OFFER COMPLIMENTARY CLEANING & POLISHING SERVICES AT ANY TIME, THOUGH WE RECOMMEND LIMITING PROFESSIONAL POLISHING TO ONCE A YEAR DUE TO THE DELICATE NATURE OF OUR I8K FINE GOLD MATERIAL. WHILE CARE IS OFFERED AT ANY TIME, NOT ALL REPAIRS ARE FREE OF COST, PARTICULARLY IN THE INSTANCE A CHAIN NEEDS TO BE REPAIRED OR REPLACED. MANUFACTURING DEFECTS ARE COVERED WITHIN 30 DAYS OF PURCHASE WITH OTHER REPAIRS ASSESSED ON A CASE-BY-CASE BASIS.